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Timeout During execution using SSH script

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Hi All

we are using PRTG version 14.3.11.

I have created SSH script to monitor memory for SunOS server.

Configuration: scanning interval:5 mins, connection time out: 3 mins and shell time out: 59 seconds.

Error : " Timeout During execution"

when I tried to run from PRTG manually,it returned right output.I would need your help to fix this issue.

$ echo  PAESSHSTART;/var/prtg/scriptsxml/mem_test.sh ;echo;echo PAESSHEND;
PAESSHSTART
<prtg>
   <result>
                <channel>Memory:Physical_Total</channel>
                <value>131072</value>
                <warning>0</warning>
                <showChart>1</showChart>
                <showTable>1</showTable>
                <float>1</float>
                <ValueLookup>Memory.solaris.ssh</ValueLookup>
   </result>
<Text>Memory OK 35%</Text>
</prtg>

PAESSHEND

Thank you.

prtg ssh sunos

Created on Dec 16, 2014 12:05:06 PM by  Raja_starhomemach (0) 1

Last change on Dec 16, 2014 2:01:42 PM by  Torsten Lindner [Paessler Support]



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Hey Raja,

first, please Update to the newest version of PRTG. It should be the 14.4.13.3742 in stable stream. There are some fixes included the Advanced sensors ;).

Than the time what cares about your error is the "Shell Timeout". That's mostly the problem to ssh sensors for myself. I tried to set up the interval to 2 minutes, sometimes there are problems while trying to get the result. This could be a heavy load to your system.

How long does it take to get the result in your console? Sometimes this is a good indicator.

Best

Sascha

Created on Dec 16, 2014 2:44:39 PM by  Sascha Lewandowski (2,291) 3 4



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