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Sensor monitor trigger if only 1 PRTG server sensor fails



I want PRTG to use an HTTPS sensor to monitor a particular firewall. In my PRTG configuration, I have two servers, a primary and a failover. Normally, both servers are able to see the sensor just fine. When we have problems with one of our firewalls, one of the PRTG servers can see the sensor and the other can't.

I've got a trigger set to phone a support number, but it doesn't do that unless both PRTG monitoring servers can't see the sensor. I want PRTG to be able act on the PRTG call support option if only 1 of the two PRTG monitoring servers fails to see the sensor.

How can I make this happen?

Merry Christmas,


https notification prtg

Created on Dec 26, 2014 2:56:31 PM

1 Reply



Dear tknower

Please add a state trigger and set it to perform the notification when the state is "Partial Down".

Created on Dec 26, 2014 3:42:52 PM by  Arne Seifert [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.