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PRTG disable AD Account



WMI sensor write message

Connection could not be established (800706BA: Сервер RPC недоступен - Host: <>, User: PRTGUser, Password: **, Domain: ntlmdomain:<>) (code: PE015). It appears that you are experiencing some difficulties with WMI or related areas. For more information, please see our knowledge base: https://kb.paessler.com/knowledgebase/en/topic/60153

WMI tester Error 80070005

If I Enable account PRTGUser in AD WMI tester OK, but after a while account disabled again

Account password is correct.

ad prtg wmi

Created on Jan 13, 2015 5:58:14 AM

3 Replies



Dear Sergey

Please allow me to ask you to be more precise. Are you experiencing the deactivation of an AD account when you run a particular PRTG sensor?

Created on Jan 15, 2015 4:57:46 PM by  Arne Seifert [Paessler Support]

Last change on Jan 20, 2015 1:13:58 PM by  Arne Seifert [Paessler Support]



No, the problem is that the sensor does not work. A sensor does not work because the account is locked. Unlock Account through time soon leads back to its blocking.

Created on Jan 19, 2015 9:26:41 AM



Dear Sergey

Are you using that AD account for a PRTG user as well? In this case, the Enterprise Console, or a PRTG library could also trigger login attempts into that AD account.

Please make sure that you have entered the correct password for the AD account.

Created on Jan 19, 2015 1:03:11 PM by  Arne Seifert [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.