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No response (check: firewalls, routing, snmp settings of device, IPs, SNMP version, community, passw

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Hiya, I am using PRTG trial version. When I am adding SNMP sensor for one of our Linux box(RHEL 5), it's giving us SNMP Error#2003. I tried both ways i.e Adding SNMP CPU Load as well as SNMP Library as recommended by PRTG but nothing worked. When I am using SNMP tester/ SNMP walk with same comunity and UDP port I am getting response for same OIDs. We have PRTG server and linux box in same vlan, so firewall is not blocking anything. Could you please tell us why PRTG is not able to communicate with Linux box?

Cheers Ayadav

linux prtg-network-monitor-14-4 snmp-sensor

Created on Jan 15, 2015 9:51:47 AM



6 Replies

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Which SNMP version are you using with the sensor and with the SNMP tester? It is possible that you don't receive a response when using the wrong SNMP version.

Created on Jan 15, 2015 1:36:32 PM



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I am using SNMP v 2c. I have configured same in snmpd.conf. When I am using same version on SNMP tester, getting reply but When I am adding sensor in PRTG with SNMP version, getting error. I checked SNMP community snmp version and port couple of time all looks good, but not sure by PRTG is unable to talk with my linux box.

Created on Jan 15, 2015 1:41:48 PM



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I am using RHEL 6.4 and PRTG 14.4. Is SNMP sensor and SNMP library in PRTG 14.4 is supported for RHEL 6.4 ???

Created on Jan 15, 2015 5:39:17 PM



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Hi,

Did you run the SNMP Tester on the PRTG Server? If not, can you try that and check if you get results?

Kind regards, Severin

Created on Jan 16, 2015 3:32:14 PM by Severin Glaeser [Paessler Support] (0) ●1



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Hi Severin,

AS I mentioned in my first two posts, I tested with SNMP tester/ SMMP walk and getting reply for same OIDs but when I am tring to add sensor for linux, at the time of sensor prepration it's giving me NO Response error.

Created on Jan 16, 2015 3:42:52 PM



Votes:

0

Hi,

di you use the SNMP tester on the PRTG server? Maybe there is a firewall between the prtg server and the linux machine?

Created on Jan 19, 2015 3:31:27 PM by Severin Glaeser [Paessler Support] (0) ●1




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