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Slowness in PRTG web interface

Votes:

0

Dears,

Kindly note that i am running PRTG V 8.3.1 since almost 4 years and recently accessing and working using its web interface is very slow. PRTG is running on a stand alone powerful dell server. Currently there is around 7000 sensors operational and it use to be fast even with this number of sensors. I checked the log file and it is not showing any error related to this behavior.

Kindly share with me your thoughts of what might be the reason behind this problem.

Thank you

prtg8 slowness web-interface

Created on Jan 21, 2015 7:58:19 AM



1 Reply

Votes:

0

Hello,

Could you please forward us your system log files for analysis?

In order to send them via email, you will find the log files in the following default paths:

XP/2003: C:\Documents and Settings\All Users\Application Data\Paessler\PRTG Network Monitor\V8\Logs (System)

Vista/2008/Windows 7: C:\ProgramData\Paessler\PRTG Network Monitor\V8\Logs (System)

Please refer to this KP post.

best regards

Created on Jan 22, 2015 1:35:11 PM by [email protected]




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