Please update to the newest version to see to resolve the issue. If the newest version (15.1.13) isn't available for the Auto-update you can download the software from the Customer Service Center. In order to access the download link to the newest version please log into your online account and download it there. Please use the email address the license is registered to and your password to log in here:
https://service.paessler.com/en/login/
Once you have downloaded the newest version there, you can install it directly over the version currently running. The configuration and database will not be affected by installing the newer version over the old and the configuration is automatically backed up before this process.
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