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SNMP HP ProLiant System Health :Access violation at address 00000000. Write of address 00000000



Hello, after the installation of the last HP SPP, i have this orror on the sensor SNMP HP Proliant System Health: Access violation at address 00000000. Write of address 00000000

all IML logs cleared. in windows event log i don't have any error. thank you for your help.

hp snmp spp

Created on Jan 22, 2015 9:16:27 AM

3 Replies




Thank you very much for the KB-Post. Which exact version of PRTG are you running?

best regards.

Created on Jan 22, 2015 11:56:57 AM by  Torsten Lindner [Paessler Support]



Hello, thank you for your help. regards.

Created on Jan 22, 2015 2:45:03 PM



Please update to the newest version to see to resolve the issue. If the newest version (15.1.13) isn't available for the Auto-update you can download the software from the Customer Service Center. In order to access the download link to the newest version please log into your online account and download it there. Please use the email address the license is registered to and your password to log in here: https://service.paessler.com/en/login/

Once you have downloaded the newest version there, you can install it directly over the version currently running.  The configuration and database will not be affected by installing the newer version over the old and the configuration is automatically backed up before this process.

Created on Jan 22, 2015 2:47:47 PM by  Torsten Lindner [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.