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Why I can not access PRGT web interface using firefox or Chrom



When I try to connect to the web using Chrome and Firefox this following message appear: Firefox: Firefox cannot guarantee the safety of your data on because it uses SSLv3, a broken security protocol.

Chrome: A secure connection cannot be established because this site uses an unsupported protocol.

chrome firefox secure sslv3 web web-interface

Created on Jan 25, 2015 6:43:24 AM

1 Reply

Accepted Answer



That probably means that you have an older version of PRTG which still uses the deprecated and broken SSLv3 protocol, which has been deactivated in recent versions of major browsers. I don't know if there's a way to turn it back on (because it's a terrible idea), you might need to either use an older version of Firefox that still supports SSLv3 or disable encryption for the PRTG web server (as that is no less secure than using an encrypted connection with SSLv3) to access the web interface again. Once you gain access, I would STRONGLY advice to update your PRTG to a version that disables SSLv3 (14.4.12 or so, I think).

Created on Jan 26, 2015 3:33:39 PM

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