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Notification not working for some devices

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We have a group of 5 devices and library which defines notifications for a certain sensor (Syslog receiver) on every of these devices. While this notification works fine for some devices, it completely fails for others. On the devices where notification fails, the log shows that the sensor in question goes into error state properly, but without a notification being triggered. The notification setting coming from the library is show in the notification settings dialog as expected. The error states last long enough to trigger a notification, as they actually do on other devices being served by the same notification library. How can this happen?

library notofication syslog

Created on Jan 26, 2015 9:57:26 AM



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Hi,

Could you please forward some screenshots to [email protected] for further investigation?

  • Library overview tab (where the sensor is shown)
  • Library notification tab
  • Sensor notification tab
  • Sensor log tab

You may of course send the email in German.

Best regards

Created on Jan 27, 2015 1:56:48 PM by  Felix Saure [Paessler Support]




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