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Retrieving data from deleted items

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How can I recover history from a deleted device? Does any kind of procedure affect the other devices and sensors?

Best regards,

Stefano.

data prtg recover

Created on Jan 26, 2015 3:16:24 PM



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Accepted Answer

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Hi Stephano,

If you delete a sensor / device in PRTG the historic data of the device will be purged as well. The only way to retrieve the data is to restore the historic data from a backup. You'll also need to copy an older version of the PRTG Configuration.dat to the default directory

C:\ProgramData\Paessler\PRTG Network Monitor

to restore the configuration of the object. Please bear in mind that all configuration changes done in the mean time will be lost.

Best regards

Created on Jan 27, 2015 12:50:22 PM by Felix Saure [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.