Hello,
How can I get a Historic Data Report with a start date of more than one year ago?
Historic Data Report with a start date of more than one year ago?
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Okay, so you must have set this on January 21st. Which in turn means, you can only run reports that go back to January 21st 2014.
Created on Feb 6, 2015 2:03:36 PM by
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The problem with this is that PRTG, by default, only holds onto the historic data for one year. Unless you have changed this in the PRTG settings, you will only be able to report on data for up to 365 days previous.
Created on Feb 2, 2015 1:01:27 PM by
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That setting is not retroactive unfortunately. You would have had to already had that setting set to more than 365 days for PRTG to have stored that data. Since it was not set, that data is no longer on the PRTG server.
Created on Feb 3, 2015 10:02:42 AM by
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If you want data for more than a year then that is the correct setting to change. Again it will not work to bring back data from earlier, it only changes how long PRTG will store data from now on.
Created on Feb 3, 2015 2:11:03 PM by
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As stated in my previous 2 answers, changing that value will only allow you to see more than 365 days of historical data in the future! There is currently only 365 days of historical data on your server since PRTG was set to only store 365 days of historical data. Now that you have changed that setting, in 1 year you will have 730 but THIS IS NOT A RETROACTIVE SETTING.
Created on Feb 4, 2015 9:41:59 AM by
Last change on Feb 4, 2015 10:01:19 AM by
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When exactly did you change it to 730 days then? Please check the "Monitoring Database"-Subfolder of PRTGs Data directory, what is the oldest daily folder in it?
Created on Feb 6, 2015 10:09:31 AM by
Accepted Answer
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Okay, so you must have set this on January 21st. Which in turn means, you can only run reports that go back to January 21st 2014.
Created on Feb 6, 2015 2:03:36 PM by
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Then please upload & show a screenshot showing where exactly you "cannot" set this start date?
Created on Feb 9, 2015 8:38:39 AM by
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Instead of using the date picker, please try entering the date via typing it into the "Start Field" with your keyboard. Does this work?
Created on Feb 10, 2015 12:19:52 PM by
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Thank you for the follow up, we'll fix the date picker as soon as possible.
Created on Feb 10, 2015 1:26:04 PM by
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