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CPU: Processor Queue Length error




I have rebooted our PRTG server after our Internet connection was done because of maintenance. Now PRTG shows me an error at one of our Citrix servers. Sensor: CPU Processor Queue Length Message: Class(es) not found: "Win32_PerfRawData_PerfOS_System"

What can I do to resolve this problem?

length processor queue

Created on Feb 6, 2015 7:43:38 AM

1 Reply



Hello Joost,

Please use the WMI Testing Tool from your PRTG server to scan against the target device with the Processor query below the advanced tab. Do you get any results?

Best regards

Created on Feb 9, 2015 12:18:16 PM by  Felix Saure [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.