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How could the email notification show group name that is under another group?

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My PRTG layer like this: System[Group] > Windows[Group] > npmant01[Device] > npmant01 Ping Test[Sensor]

Message (Text): [%sitename] %group %device %name %status %down (%message) %since

The group "System" could not display: [PRTG Network Monitor (PRTGWC01)] Windows npmant01 npmant01 Ping Test (Ping) Down (Request timed out (ICMP error # 11010)) 2/17/2015 5:05:24 PM

email-messages groups notification-email

Created on Feb 17, 2015 10:01:06 AM by  les_kwan (0) 1



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Then you need to use %group and %commentsgroup. %group will hold the sub group, while %commentsgroup holds the group name, given that it is entered in the group of the device as a comment.

Created on Feb 17, 2015 1:50:38 PM by  Stephan Linke [Paessler Support]



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When you enter the name of the system group in the windows group's comment and use %commentsgroup within your notification template, you'll be able to use it within the notification. Is that what you meant? :)

Created on Feb 17, 2015 1:15:23 PM by  Stephan Linke [Paessler Support]



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I want to show group name and the sub-group name within the notification.

Created on Feb 17, 2015 1:21:30 PM by  les_kwan (0) 1



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Then you need to use %group and %commentsgroup. %group will hold the sub group, while %commentsgroup holds the group name, given that it is entered in the group of the device as a comment.

Created on Feb 17, 2015 1:50:38 PM by  Stephan Linke [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.