What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

Disable autoreload hole site in a Map and loading instead with ajax the site?



Hi, we have some maps here on some NOC lc-displays.... very nice.

But on some of the maps we have iframes inside with external data, and every 60 seconds the site reloads and the iframe too.

The sites in the iframe collects the data since it starts and on every reload the data will be flushed.... :(

Can i Change the behaviour of the map site?

thx Volkan

external iframe maps refresh reload

Created on Feb 19, 2015 3:50:52 PM

4 Replies



Would it suffice to increase the refresh interval of the map? In the bottom right corner, there's a refresh symbol. On hovering, you can select the refresh interval and set it up to 10 minutes.

If you need a larger interval, modify the mapshow.htm (it's located under "C:\Program Files (x86)\PRTG Network Monitor\webroot\public\"):

<a href="#" title="<#lang key="html.mapshow.changeint" default="Change Refresh Interval">" interval="3600">60<#lang key="html.mapshow.minutes" default="m"></a>&nbsp;

...would result in a interval of 1h :) Otherwise, if you want to disable refreshing completely, make line 100 and 150 a comment:

Line 100: //refresh();
Line 150: //refresh();

Created on Feb 19, 2015 4:10:12 PM by  Stephan Linke [Paessler Support]



That had not realy helped, it refreshed after a state change was on a sensor, the page was then refresed again :(

Created on Feb 19, 2015 7:34:32 PM



Note that you have to set the reload time on every reload of the page. Did you try that? Sensors don't trigger a map reload. That said, you won't get sensor updates on the map with the refresh rate that low. I guess what you're trying to achieve is not really possible with the maps feature as the not refreshing map and keep begin up to date sensor on sensor states eliminate each other feature wise :(

Created on Feb 24, 2015 10:03:39 AM by  Stephan Linke [Paessler Support]



Ok, than i must live with this limitation... :(

Created on Feb 24, 2015 12:30:38 PM

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.