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Windows Update (powershell) Timeout (code: PE018)

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Hello,

I'm having trouble figuring out why the built-in PRTG Windows Update (powershell) sensor isnt working. Ive tried troubleshooting abit, but I cannot change too much since this is a live Exchange 2010 Cluster.

The server hass ben rebooted, Windows Update *works*, I'm able to execute powershell scripts, etc.

Error in PRTG: http://i.imgur.com/etDbVlK.png and this is then followed by a PE018 timeout error.

The WinRM config has been changed (for troubleshooting, I set the max to 20): http://i.imgur.com/VtKbb1t.png

thanks in advance.

reports windows-update winrm

Created on Feb 23, 2015 11:11:52 AM by  Annfinn Thomsen (0) 1

Last change on Feb 24, 2015 3:34:37 PM by  Greg Campion [Paessler Support]



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Have you made sure to check and see if the trusted hosts is set up correctly? You can add the PRTG to the trusted winrm hosts with this command:

'winrm s winrm/config/client '@{TrustedHosts="PRTG IP OR NAME"}'

Also another question is whether or not these machines are in the domain as this can cause a lot of issues with the Kerberos Authentication when the remote servers are not.

Created on Feb 24, 2015 3:43:44 PM by  Greg Campion [Paessler Support]



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