Hello, PRTG Support,
I'm trying to get the value of password hash with the following API call "https://PRTG_hostname_or_IP_address/api/getpasshash.htm?username=myuser&password=mypass" and got the response: "You need explicit credentials (username/login+password) for this action"
The authentication of the user account has worked fine with both HTTP(S) and Enterprise Console . I've verified this issue with a user account newly created and it was the same result.
Are there any workarounds to get the password hash or troubleshooting tips? The password hash is used for implementation of auto-acknowledgement notification. The version of PRTG is "184.108.40.2062".