What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

UCS Health Sensor

Votes:

0

I recently added the UCS Health Sensor for each of our two UCS C-series servers, one is a C240M3 the other a C220M4, both running v2.03i which is the latest UCS firmware, and the sensor seems to be reversing the reported Power Supply status' both servers are up and running fine with no faults, but my sensor reports that 2 of 2 power supplies are inoperable, and 0 of 2 are operable for each hosts.

cisco sensor ucs

Created on Apr 14, 2015 2:15:13 PM



5 Replies

Votes:

0

Hi,

Please use the SNMP Tester from your PRTG Server and perform a walk against the OID

1.3.6.1.4.1.9.9.719.1.15.56.1 

Please forward the results for further investigation.

Best regards

Created on Apr 17, 2015 12:04:31 PM by  Felix Saure [Paessler Support]



Votes:

0

Felix,

Here are the results from walking that OID, I ran it against both servers and the only difference between the two were the PSU model, firmware version and SN located at 6.x, 12.x, and 13.x

----------------------- New Test -----------------------

Paessler SNMP Tester 5.1.3

(12 ms) : Device: [Device IP]

(18 ms) : SNMP V2c

(23 ms) : Walk 1.3.6.1.4.1.9.9.719.1.15.56.1

(37 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.2.1 = "sys/rack-unit-1/psu-1"

(51 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.2.2 = "sys/rack-unit-1/psu-2"

(65 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.3.1 = "psu-1"

(77 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.3.2 = "psu-2"

(92 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.4.1 = "0"

(106 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.4.2 = "0"

(119 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.5.1 = "1"

(132 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.5.2 = "2"

(144 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.6.1 = "PS-2651-1-LF"

(158 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.6.2 = "PS-2651-1-LF"

(172 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.7.1 = "5"

(185 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.7.2 = "5"

(197 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.8.1 = "3"

(211 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.8.2 = "3"

(225 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.9.1 = "0"

(238 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.9.2 = "0"

(252 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.10.1 = "5"

(266 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.10.2 = "5"

(286 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.11.1 = "10"

(299 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.11.2 = "10"

(314 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.12.1 = "12022215"

(330 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.12.2 = "12022215"

(345 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.13.1 = "LIT174205UD"

(363 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.13.2 = "LIT174114YM"

(379 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.14.1 = "0"

(392 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.14.2 = "0"

(410 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.15.1 = "unknown"

(424 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.15.2 = "unknown"

(441 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.16.1 = "0"

(459 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.16.2 = "0"

Created on Apr 17, 2015 12:42:08 PM

Last change on Nov 10, 2016 8:03:58 AM by  Luciano Lingnau [Paessler]



Votes:

0

Hi,

Thanks for forwarding the results. The SNMP scan

(172 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.7.1 = "5"
(185 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.7.2 = "5"

both result with the value "5", which means powerProblem ( 5 ) regarding to the CISCO-UNIFIED-COMPUTING-TC_MIB.

(197 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.8.1 = "3"
(211 ms) : 1.3.6.1.4.1.9.9.719.1.15.56.1.8.2 = "3"

the value "3" means degraded ( 3 ).

This is why PRTG shows 2 Power Supplies as not functional. Please consider to get in contact with the manufacturer to clarify why the SNMP results differ from the console results.

Best regards

Created on Apr 20, 2015 12:29:36 PM by  Felix Saure [Paessler Support]



Votes:

7

I have an open case with Cisco support and just got them to acknowledge it's a bug with the latest CIMC firmware release. I'll post a link to the CSCup bug # when they assign one so anyone else running in to the issue can add to it.

Created on May 12, 2015 12:44:17 PM



Votes:

1

For anyone else that may run in to this this issue, the trigger is removing A/C power from the server after SNMP has been configured.

The Cisco bug # is CSCun73331 https://tools.cisco.com/bugsearch/bug/CSCun73331

A workaround (which I verified is functional) is to log in to the CIMC, navigate to the SNMP settings screen and click "Save Settings" (you don't even have to modify anything) and after a few minutes the correct values will be reported on PRTG sensor refresh.

Created on Jun 25, 2015 11:03:31 AM




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.