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SIP and IM HTML links in PRTG Maps

Votes:

0

Hello,

I want to create a custom map object which I can click on to launch a Lync 2010 conversation with my team.

I have created the .htm map object and can add it to a Map. When I click on the "View Map" tab next to the "Map Designer", these links work perfectly. However when I view the direct HTML link (public or private), the page says "Not Found".

Custom .htm as follows:

<!--Objects:Start Lync Conversation (small)-->

<div class="map_object map_graph" id="<@itemid>" objectid="<@objectid>" subid="<@subid>" style="<#mapobject type="topleftcoordinates" subid="<@subid>" mode="<@editmode>">">
	<#mapobject type="objectgrip" mode="<@editmode>">
	<#mapobject type="htmlbefore" subid="<@subid>">
	<span>
		<a href="im:
			<sip:[email protected]>
			<sip:[email protected]>
			<sip:[email protected]>
			<sip:[email protected]>">
			<img src="lync-icon.png">
		</a>
	</span>
	<#mapobject type="htmlafter" subid="<@subid>">
</div>

It seems I am very close to getting this working, since it works perfectly when I click "View Map" once I have added the object.

Any ideas on what else I need to do to get it working?

Many thanks, Tom

custom-object html lync prtg

Created on May 28, 2015 8:24:11 AM

Last change on May 28, 2015 9:03:12 AM by Felix Saure [Paessler Support]



3 Replies

Accepted Answer

Votes:

0

Hi Twills,

We just found an issue with the "im" protocol, which will be fixed in the next stable. If you cannot wait for the next release, there are good news:

Copy This File to the directory

<prtg>\webroot\controls

and This File to the directory

<prtg>\webroot\public

Your map object should work after clearing the browser cache.

Best regards

Created on May 29, 2015 12:35:30 PM by Felix Saure [Paessler Support]



Votes:

0

Thank you! I have tried this on our test PRTG installation and it has worked perfectly, so I have also applied it to our live probe server as well.

Many thanks,

Tom

Created on May 29, 2015 1:12:13 PM



Votes:

0

Hi Tom,

You are welcome! Great to hear that it's working! :)

Have a good day.

Created on May 29, 2015 1:21:53 PM by Felix Saure [Paessler Support]




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