What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags




Hello I a migrating prtg with licensed 1000 sensors to new server, i would like to migrate license as well and shutdown old server, i was stopped by prtg on new server because it is trial version of prtg and i am not able to put there a license, could you please send me a link to a commercial installation package? preferrable if possible, thank you very much in advance ..... i am in midddle of migration :(

license migration new-machine

Created on Jun 1, 2015 1:12:59 PM

1 Reply



Dear jankularm

Freeware/Trial and commercial versions differ by a buildnumber difference of 1. The according commercial version is

Access to the commercial version requires active maintenance. Please contact [email protected] and put the last six digits of your license key to the email, so that we can check the maintenance status of your license.

Created on Jun 1, 2015 1:49:18 PM by  Arne Seifert [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.