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Administrator Account

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our system admin has left the company and has reset the admin account password, is there a way we can get into the account

administrator password prtg

Created on Jun 2, 2015 12:47:24 PM



2 Replies

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Dear Shoole

Please go to the PRTG server, open the Windows start menu and start the "PRTG Administration Tool". Open its "Administrator" tab.

You can enter new PRTG Admin credentials without having to know the current credentials. When you save the change, you can log into PRTG.

Created on Jun 2, 2015 1:12:58 PM by Arne Seifert [Paessler Support]



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Thank you :-)

Created on Jun 2, 2015 1:34:48 PM




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.