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Acknowledgment Alarm log/report

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I need a report or log of the acknowledgment alarm that i did in my web links. How can i do this ?

acknowledge log report reports

Created on Jun 5, 2015 1:32:53 PM



5 Replies

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Hello Raphael,

You can click on Logs > Status Change > Acknowledged Alarms to get a list of all sensors which were acknowledged. You can define the age of the log files in the upper right corner.

Best regards

Created on Jun 9, 2015 11:57:18 AM by Felix Saure [Paessler Support]



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Hi Felix, thanks for your reply. My PRTG doesn't have this option as you can see in this screenshot.

https://goo.gl/kCWoad

Is there any other way ?

Created on Jun 9, 2015 1:12:07 PM



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Unfortunately, the link does not work for me. Are you using the latest version of PRTG? If not, I would recommend to update your installation to be able to filter the logs for acknowledged alarms.

Created on Jun 10, 2015 7:34:02 AM by Felix Saure [Paessler Support]



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Hi again,

Sorry about the image, now will work :). I am in the last version available.

Error

Created on Jun 10, 2015 11:35:50 AM



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Hi, I just checked the Enterprise Console with version "PRTG Network Monitor 15.2.17.2636+" and the Acknowledged Alarms are visible in the filter options.

Could you please check if you can access these log files via the Web GUI? Please do also check the exact version number which is listed in the bar at the bottom.

Created on Jun 10, 2015 12:41:57 PM by Felix Saure [Paessler Support]




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