New Question

What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
300.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

The Google Analytics sensor stopped working, what can I do?

Votes:

1

Your Vote:

Up

Down

All of a sudden, my Google Analytics sensors stopped working showing:

The remote server returned an error: (404) Not Found.

What can I do to get this sensor working again?

404 analytics error google not-found

Created on Jun 28, 2015 12:58:04 PM by PRTG Tools Family [prtgtoolsfamily.com] (13,253) ●3 ●4



2 Replies

Accepted Answer

Votes:

4

Your Vote:

Up

Down

Google has changed its authentication policy, not allowing username/password credentials anymore.

The only authentication allowed now is OAuth2 which involves the exchange of authentication tokens.

The current Google Analytics sensor uses the username/password authentication and therefore stopped working. Paessler is working on a OAuth2 version which will be available in the stable version within a few months.

If you need the Google Analytics sensor back on line before that, you can download GAnalyticsXML from http://prtgtoolsfamily.com/downloads/sensorsxml.

Please follow the steps in the manual to register the sensor with your Google Analytics account.

Created on Jun 28, 2015 2:02:02 PM by PRTG Tools Family [prtgtoolsfamily.com] (13,253) ●3 ●4



Votes:

0

Your Vote:

Up

Down

Update: The new Google Analytics sensors with OAuth2 support is available out of the box since PRTG version 15.3.19.

Created on Oct 28, 2015 5:31:22 PM by Gerald Schoch [Paessler Support]



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.