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The Google Analytics sensor stopped working, what can I do?

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All of a sudden, my Google Analytics sensors stopped working showing:

The remote server returned an error: (404) Not Found.

What can I do to get this sensor working again?

404 analytics error google not-found

Created on Jun 28, 2015 12:58:04 PM by  PRTG Tools Family [prtgtoolsfamily.com] (12,835) 3 4



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Google has changed its authentication policy, not allowing username/password credentials anymore.

The only authentication allowed now is OAuth2 which involves the exchange of authentication tokens.

The current Google Analytics sensor uses the username/password authentication and therefore stopped working. Paessler is working on a OAuth2 version which will be available in the stable version within a few months.

If you need the Google Analytics sensor back on line before that, you can download GAnalyticsXML from http://prtgtoolsfamily.com/downloads/sensorsxml.

Please follow the steps in the manual to register the sensor with your Google Analytics account.

Created on Jun 28, 2015 2:02:02 PM by  PRTG Tools Family [prtgtoolsfamily.com] (12,835) 3 4



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Update: The new Google Analytics sensors with OAuth2 support is available out of the box since PRTG version 15.3.19.

Created on Oct 28, 2015 5:31:22 PM by  Gerald Schoch [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.