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The Google Analytics sensor stopped working, what can I do?

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All of a sudden, my Google Analytics sensors stopped working showing:

The remote server returned an error: (404) Not Found.

What can I do to get this sensor working again?

404 analytics error google not-found

Created on Jun 28, 2015 12:58:04 PM by PRTG Tools Family [prtgtoolsfamily.com] (13,133) ●3 ●4



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Google has changed its authentication policy, not allowing username/password credentials anymore.

The only authentication allowed now is OAuth2 which involves the exchange of authentication tokens.

The current Google Analytics sensor uses the username/password authentication and therefore stopped working. Paessler is working on a OAuth2 version which will be available in the stable version within a few months.

If you need the Google Analytics sensor back on line before that, you can download GAnalyticsXML from http://prtgtoolsfamily.com/downloads/sensorsxml.

Please follow the steps in the manual to register the sensor with your Google Analytics account.

Created on Jun 28, 2015 2:02:02 PM by PRTG Tools Family [prtgtoolsfamily.com] (13,133) ●3 ●4



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Update: The new Google Analytics sensors with OAuth2 support is available out of the box since PRTG version 15.3.19.

Created on Oct 28, 2015 5:31:22 PM by Gerald Schoch [Paessler Support]



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