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Event in Windows Application Error Log Not Being Reported by PRTG

Votes:

0

The event below is being written to the Windows Application Log as an error. PRTG doesn't send us anything, but does appear to send an email from the Windows application error log around the same time that says that says "OK". Thoughts?

thanks,

Todd Knower

The description for Event ID 0 from source TimelyBillWeb cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

System.FormatException: Input string was not in a correct format.
   at Microsoft.VisualBasic.CompilerServices.Conversions.ParseDouble(String Value, NumberFormatInfo NumberFormat)
   at Microsoft.VisualBasic.CompilerServices.Conversions.ToInteger(String Value)

the message resource is present but the message is not found in the string/message table

PRTG doesn't send us anything, but does appear to send an email from the Windows application error log that says that says "OK".

prtg8 sensor web-application

Created on Jul 1, 2015 2:28:08 PM

Last change on Jul 3, 2015 9:43:16 AM by Luciano Lingnau [Paessler]



1 Reply

Votes:

0

Hello Todd,

Please clarify, you're using an WMI Event Log Sensor with a filter to select the event below, the event happens but PRTG does not pick it up correctly?

Could you please contact us from within your PRTG, under Setup > Contact Support. We will require screenshots and other details to be able to troubleshoot your issue.

Please mention this KB article in the further comments field when sending the support bundle.

Best regards,

Created on Jul 3, 2015 9:50:14 AM by Luciano Lingnau [Paessler]




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