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Feature Request - Hide sensor with error status not pause sensor



Hello togehter,

we need to know how long a special sensor is offline. But we done want to get notified every time and we dont want so see a error.

Is there a way to "hide" an error sensor until it is back "OK" again?

This can be done manually by klicking "hide".


we are a service provider and we are monitoring some systems which are managed by another company. We only need to know how long a sensor has been offline. We dont need do know the "error status" all the time.

Please let us know if there is something like this available.


Philipp Goyert

feature-request hide-information sensore-state

Created on Jul 6, 2015 8:36:58 AM

1 Reply



Hi Eugen,

You can use PRTG's API to automatically acknowledge alarms of certain sensors. Please have a look at This Article for a step by step guide.

Best regards

Created on Jul 6, 2015 8:48:45 AM by  Felix Saure [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.