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Alarms respond time report

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Do we have a method to know how long time all the alarms status change from "critical" to "clear"? also how long time do the people acknowledge the alarms? do we have such reports?

Because now we have an issue some people receive the alarms, but they don't check them or don't check them in time.

Thanks.

alarm reports respond-time

Created on Jul 15, 2015 9:09:08 PM



2 Replies

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Hi there,

I'm afraid that there is no automatic reporting function out of the box for this. You can check the Log Tab of the sensors to see what happened with the object.

Next to this, you can configure the notification triggers to repeat the notifications. This will inform the colleague until the condition is cleared.

Best regards

Created on Jul 17, 2015 12:38:34 PM by Felix Saure [Paessler Support]



Votes:

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Thanks for your reply.

Created on Jul 17, 2015 5:24:12 PM




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