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HTTP sensor: connection closed gracefully

Votes:

0

For several HTTP sensors we get a sporadic response of "Connection closed gracefully" that vanishes by itself, without any interference. However there is no problem on the site, and also additional monitoring system does not show any errors on the same sites. When I try writing the sensor results I get: Stat Connected. Sent 8/11/2015 8:14:31 AM: GET /get_content HTTP/1.1<EOL> Cookie: UserCulture=en-US<EOL> Host: allslots.cdnspstr.com<EOL> Accept: text/html, */*<EOL> Accept-Encoding: identity<EOL> User-Agent: Mozilla/5.0 (compatible; PRTG Network Monitor (www.paessler.com); Windows)<EOL> <EOL> Recv 8/11/2015 8:14:31 AM: HTTP/1.1 200 OK<EOL> Content-Type: text/html<EOL> Content-Length: 0<EOL> Connection: keep-alive<EOL> Server: nginx<EOL> Date: Mon, 10 Aug 2015 21:55:17 GMT<EOL> X-Powered-By: PHP<EOL> Access-Control-Allow-Origin: *<EOL> Access-Control-Allow-Headers: Content-Type, User-Agent, X-Requested-With, If-Modified-Since, Cache-Control, origin<EOL> Vary: Accept-Encoding<EOL> Age: 26354<EOL> <EOL> Stat Disconnected.

But if I open the very same page from the browser on the sensor, I get normal (expected) response with the entire content.

Please assist.

connection http prtg

Created on Aug 11, 2015 5:22:11 AM



3 Replies

Votes:

0

Hello Alexander,

Please update to the latest version of PRTG in order to see if the issue still remains, using the Auto-Update. Alternatively you can download the software from our Paessler Service Center using your registered email and password:

Once you have downloaded the latest version, you can install it directly over the version currently running. The configuration and database will not be affected by installing the newer version over the old and the configuration is automatically backed up before this process.

Created on Aug 12, 2015 12:16:02 PM by [email protected]

Last change on Aug 12, 2015 12:16:56 PM by [email protected]



Votes:

0

Having the same issue here with "Connection Closed Gracefully" appearing on cloud http sensors. The site is up currently and no issues are being reported from anywhere in our org or externally.

We are running 16.4.27.6720 currently.

Any ideas?

Created on Oct 21, 2016 2:45:06 PM



Votes:

0

Hello,

Please go to the sensor's settings, and Configure the "DEBUG OPTION" "Write sensor result to disk(Filename: Result of Sensor [ID].txt" The log will be written on the probe that monitors that sensor under (C:\ProgramData\Paessler\PRTG Network Monitor\Logs (Sensors)) and send us the result.

Created on Oct 24, 2016 11:57:44 AM by [email protected]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.