What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

my Prtg Core server service can not start

Votes:

0

PRTG Core Server Service in my server cannot start with this error:

The PRTG Core Server Service started and then stopped.some services stop automatically if they are not in use by other services or programs.

prtg-core-server-service service-cannot-start stop-automatically

Created on Aug 31, 2015 6:08:12 AM

Last change on Nov 7, 2016 12:43:23 PM by Luciano Lingnau [Paessler]



2 Replies

Votes:

0

Hi,

Please open the PRTG PRTG Administrator Tool and try to start the Core Server Service below the Service Start/Stop tab. Which error message do you receive from there?

Best regards, Felix

Created on Aug 31, 2015 9:54:34 AM by Felix Saure [Paessler Support]



Votes:

0

My Problem is solved with this solution,Thank you Paessler:
Please rename the "ticketdata.dat" to "ticketdata.dat.old" in the following folder:

"C:\ProgramData\Paessler\PRTG Network Monitor\Ticket Database\"

Please start PRTG from the "Services" tab of the PRTG Administration Tool

Created on Aug 31, 2015 10:01:57 AM

Last change on Nov 7, 2016 12:43:05 PM by Luciano Lingnau [Paessler]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.