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my Prtg Core server service can not start

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PRTG Core Server Service in my server cannot start with this error:

The PRTG Core Server Service started and then stopped.some services stop automatically if they are not in use by other services or programs.

prtg-core-server-service service-cannot-start stop-automatically

Created on Aug 31, 2015 6:08:12 AM by  nasseramini (0) 1

Last change on Nov 7, 2016 12:43:23 PM by  Luciano Lingnau [Paessler Support]



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Hi,

Please open the PRTG PRTG Administrator Tool and try to start the Core Server Service below the Service Start/Stop tab. Which error message do you receive from there?

Best regards, Felix

Created on Aug 31, 2015 9:54:34 AM by  Felix Saure [Paessler Support]



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My Problem is solved with this solution,Thank you Paessler:
Please rename the "ticketdata.dat" to "ticketdata.dat.old" in the following folder:

"C:\ProgramData\Paessler\PRTG Network Monitor\Ticket Database\"

Please start PRTG from the "Services" tab of the PRTG Administration Tool

Created on Aug 31, 2015 10:01:57 AM by  nasseramini (0) 1

Last change on Nov 7, 2016 12:43:05 PM by  Luciano Lingnau [Paessler Support]



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