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PRTG Network Monitor

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Ping sensor issue

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I am able to ping a remote device from my PC but i am not able to do the same using Ping sensor

ping prtg sensor

Created on Sep 4, 2015 8:17:25 AM



3 Replies

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Can you also ping the device from your PRTG Server pc?

Created on Sep 4, 2015 10:45:24 AM



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i am able to ping from the device where PRTG is installed. please let me know the procedure to increase the monitoring time since my average ping response is around 300ms

Created on Sep 4, 2015 10:49:00 AM



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The ping sensor has a timeout setting that defaults to 5 sec. Please have a look at this setting in the sensors setting page.

Created on Sep 4, 2015 11:44:33 AM




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.