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How to configure notification for distribution group email address

Votes:

0

We use the prtg network monitor. I want to to configure notification for a distribution group email address. When the prtg uses a user address the test email is sent, but when the email address is a distribution group on o365 email is not received by O365. When I use a powershell script on the prtg server , a email is received by o365. the prtg log does not show any errors. The name of group is [email protected]. ( a long name) So, the problem is in the prtg software, because an email can be recived from a powershell script. May I get any help?

Regards Wald

notification prtg snmp

Created on Sep 4, 2015 1:09:13 PM



2 Replies

Votes:

6

Can you check the Distribution Group in Office 365 ?. You can control, if a Distribution list is reachable from outside (Default yes, but maybe the powershell script is authenticating against the SMTP-Server. You can also install Netmon/Wireshark and track for "tcp.port == 25" and see the outgoing Connections to Office 365 and what happens.

Created on Sep 7, 2015 8:18:12 PM



Votes:

1

Is the group enabled to receive mails only from authenticated users?

Created on Sep 9, 2015 1:56:09 PM




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.