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Dell PowerVault MDi Phy. Disk 0 sensor not reading properly

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I have a Dell PowerVault MD3600f that gets the proper sensors for disk 1 - 23, but disk 0 looks to have the table formatted incorrectly.

I have created a workaround with a custom sensor, but instead of taxing this server so much, I'd like to get this fixed. If it's not fixable, I will share my powershell solution for anyone else who runs into this issue.

All of the other disks show the following: https://i.imgur.com/Ex7XBa0.jpg

This looks like a formatting error, as the command that this sensor reads from shows the following: https://i.imgur.com/vzbfdIK.jpg

I'd like to help work with you to fix this sensor for the MD3600f. Or, if I could simply get access to how you've built this to modify myself, I'd be more than happy with that solution. I don't want to have to run double the commands on the server just to get data for an additional drive.

dell-powervault powervault sensor

Created on Sep 10, 2015 10:19:33 PM by  tkramerJH (0) 1



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Hi there,

Could you please run this query against the Dell Server and forward the results?

C:\Program Files (x86)\Dell\MD Storage Manager\client>SMcli IP_Address -S -quick -c "show AllPhysicalDisks summary;"

Thank you!

Cheers, Felix

Created on Sep 14, 2015 8:12:37 AM by  Felix Saure [Paessler Support]



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Felix,

Here's what I got:

SUMMARY
   Number of physical disks: 24
      Current media type(s): Physical Disk (24)
      Current interface type(s): Serial Attached SCSI (SAS) (24)

   BASIC:

      ENCLOSURE, SLOT  STATUS   CAPACITY    MEDIA TYPE     INTERFACE TYPE  CURRENT DATA RATE  PRODUCT ID        FIRMWARE VERSION  CAPABILITIES  
      0,         0     Optimal  838.363 GB  Physical Disk  SAS             6 Gbps             ST900MM0006       LS08                            
      0,         1     Optimal  838.363 GB  Physical Disk  SAS             6 Gbps             ST900MM0006       LS08                            
      0,         2     Optimal  838.363 GB  Physical Disk  SAS             6 Gbps             ST900MM0006       LS08                            
      0,         3     Optimal  838.363 GB  Physical Disk  SAS             6 Gbps             ST900MM0006       LS08                            
      0,         4     Optimal  838.363 GB  Physical Disk  SAS             6 Gbps             ST900MM0006       LS08                            
      0,         5     Optimal  838.363 GB  Physical Disk  SAS             6 Gbps             ST900MM0006       LS08                            
      0,         6     Optimal  838.363 GB  Physical Disk  SAS             6 Gbps             ST900MM0006       LS08                            
      0,         7     Optimal  838.363 GB  Physical Disk  SAS             6 Gbps             ST900MM0006       LS08                            
      0,         8     Optimal  838.363 GB  Physical Disk  SAS             6 Gbps             ST900MM0006       LS08                            
      0,         9     Optimal  838.363 GB  Physical Disk  SAS             6 Gbps             ST900MM0006       LS08                            
      0,         10    Optimal  838.363 GB  Physical Disk  SAS             6 Gbps             ST900MM0006       LS08                            
      0,         11    Optimal  838.363 GB  Physical Disk  SAS             6 Gbps             ST900MM0006       LS08                            
      0,         12    Optimal  838.363 GB  Physical Disk  SAS             6 Gbps             ST900MM0006       LS08                            
      0,         13    Optimal  838.363 GB  Physical Disk  SAS             6 Gbps             ST900MM0006       LS08                            
      0,         14    Optimal  838.363 GB  Physical Disk  SAS             6 Gbps             ST900MM0006       LS08                            
      0,         15    Optimal  838.363 GB  Physical Disk  SAS             6 Gbps             ST900MM0006       LS08                            
      0,         16    Optimal  838.363 GB  Physical Disk  SAS             6 Gbps             ST900MM0006       LS08                            
      0,         17    Optimal  838.363 GB  Physical Disk  SAS             6 Gbps             ST900MM0006       LS08                            
      0,         18    Optimal  838.363 GB  Physical Disk  SAS             6 Gbps             ST900MM0006       LS08                            
      0,         19    Optimal  838.363 GB  Physical Disk  SAS             6 Gbps             ST900MM0006       LS08                            
      0,         20    Optimal  838.363 GB  Physical Disk  SAS             6 Gbps             ST900MM0006       LS08                            
      0,         21    Optimal  838.363 GB  Physical Disk  SAS             6 Gbps             ST900MM0006       LS08                            
      0,         22    Optimal  838.363 GB  Physical Disk  SAS             6 Gbps             ST900MM0006       LS08                            
      0,         23    Optimal  838.363 GB  Physical Disk  SAS             6 Gbps             ST900MM0006       LS08                            

   DRIVE CHANNELS (RAID Controller Module 0):

      ENCLOSURE, SLOT  PREFERRED CHANNEL  REDUNDANT CHANNEL  
      0,         0     1                  2                  
      0,         1     2                  1                  
      0,         2     1                  2                  
      0,         3     2                  1                  
      0,         4     1                  2                  
      0,         5     2                  1                  
      0,         6     1                  2                  
      0,         7     2                  1                  
      0,         8     1                  2                  
      0,         9     2                  1                  
      0,         10    1                  2                  
      0,         11    2                  1                  
      0,         12    1                  2                  
      0,         13    2                  1                  
      0,         14    1                  2                  
      0,         15    2                  1                  
      0,         16    1                  2                  
      0,         17    2                  1                  
      0,         18    1                  2                  
      0,         19    2                  1                  
      0,         20    1                  2                  
      0,         21    2                  1                  
      0,         22    1                  2                  
      0,         23    2                  1                  

Any

My path to the .exe is a bit different than yours as well, but I'm not sure if that's an issue as the sensor seems to gather most of the data. Here's my path:

C:\Program Files (x86)\Dell\MD Storage Software\MD Storage Manager\client

Thanks for your response, and I hope this helps! I piped the exact output to a text file, let me know if you'd like a copy of that.

Tony

Created on Sep 14, 2015 2:49:56 PM by  tkramerJH (0) 1

Last change on Sep 14, 2015 5:50:39 PM by  Felix Saure [Paessler Support]



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Thank you very much for forwarding the results! We found an issue in this sensor and are currently working on a fix. Thanks again for your help!

Best regards, Felix

Created on Sep 16, 2015 12:19:33 PM by  Felix Saure [Paessler Support]



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