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Issue with SNMP Sensor

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I am having an issue with our SNMP Sensors on one of our probes. They error with the message: "Could not create SNMP Session (-3000)"

I have attempted to test using the SNMP Testing tool and am able to successfully get the uptime and scan interfaces from the same machine that the probe is running from.

Any ideas?

error-3000 prtg snmp

Created on Sep 14, 2015 3:07:50 PM



1 Reply

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Hello

Could you please forward us your system log files from the affected remote probe for analysis?

You can find the same under C:\ProgramData\Paessler\PRTG Network Monitor\Logs (System)

Please send the Logs(System) folder as a zip file if possible.

If you have changed the location of the data folder in the past or if you can not find current log files in the above location, please check your data path in the PRTG Administration Tool on the Remote Probe machine.

Please send the logs to [email protected] and add a reference to this KB article

Created on Sep 15, 2015 1:14:56 PM by [email protected]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.