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PRTG Core Server can't start

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Error on enterprise console was "Not Connected (Error in content:) Read other KB asking to start PRTG Core Server service. But it keeps failing. Already set the service to "Automatic Start (Delayed) but still same issue PRTG version is 15.1.15.2021

core-server-service enterprise-console not-connected

Created on Sep 15, 2015 7:59:05 AM by  sharin (0) 1



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Hi Sharin,

It looks like there is an issue with the configuration file. Please follow This Article to replace the configuration file.

Yesterdays config or the one before should work and once you have replaced it restart the PRTG services.

Best regards, Felix

Created on Sep 23, 2015 5:55:24 AM by  Felix Saure [Paessler Support]



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Hi there,

Can you please log on the PRTG Host, open the PRTG Administrator Tool and start the services via the tool? Which error message do you receive?

Best regards, Felix

Created on Sep 15, 2015 10:52:59 AM by  Felix Saure [Paessler Support]



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Hi

It stated "sorry, could not start PRTG Core Server (web server) Could not start webserver for http://A.B.C.D: "" is not a valid integer value."

Created on Sep 16, 2015 1:24:20 AM by  sharin (0) 1



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Hi Sharin,

It looks like there is an issue with the configuration file. Please follow This Article to replace the configuration file.

Yesterdays config or the one before should work and once you have replaced it restart the PRTG services.

Best regards, Felix

Created on Sep 23, 2015 5:55:24 AM by  Felix Saure [Paessler Support]



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thanks! that worked!

Created on Sep 28, 2015 2:46:05 AM by  sharin (0) 1



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.