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Where is "reload custom lookup" from Administrative Tools

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Hello Paessler Team / Community,

we have currently XXX Running and since the last Update, the "reload Custom Lookup files" from the Admistrative Tools is missing.

Do I must reload my whole PRTG Installation to Access the new defined lookups? And if yes, why is this Feature removed?

Greetings Michele

custom-lookup reload restart

Created on Oct 8, 2015 9:34:40 AM by  Michele Jetz (74) 1



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Hi Michele,

The button was indeed removed due to an issue. Currently, you will need to restart the PRTG Core Server Service to load new lookups. We are working on a solution - this button will return in future versions of PRTG. Please excuse the inconvenience.

Best regards, Felix

Created on Oct 8, 2015 10:03:37 AM by  Felix Saure [Paessler Support]



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Hello Felix,

thanks for the fast reply, I must add my Version for completness Our Installation is running on: 15.3.18.3616 x64 We did not update to the latest, because the Feature set is not interesting at the Moment for us.

Instead the reload Function is important. I hope it get fixed soon.

so waiting and kindful Michele

Created on Oct 8, 2015 10:07:34 AM by  Michele Jetz (74) 1



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.