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PRTG Web Access

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I'm trying to setup the PRTG server to be accessible from the internet.

My address is (all of them work when I am logged ON to the PRTG server) : http://myservername/group.htm?id=0&tabid=1 http://myservername:80/group.htm?id=0&tabid=1 http://myservername/public/login.htm http://myservername:80/public/login.htm

When I use the same name from any other PC that is not on the same domain, but connected to the internet, then I can't access the same site. The interesting thing is that if I connect to VPN onto the network of where the PRTG server resides, then I can also not access it from my device.

The server is running IIS as well and has access to the internet. I enabled the option in the Webserver settings in the PRTG Admin Tool...

http internet prtg

Created on Oct 14, 2015 12:07:57 PM



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Accepted Answer

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Hi,

The warning is generated by the web browser, so you will need to install a trusted certificate on the PRTG webserver to avoid this message. You can follow this article to create the trusted certificate.

Best regards, Felix

Created on Oct 16, 2015 1:12:12 PM by Felix Saure [Paessler Support]



3 Replies

Votes:

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OK, I got it working now ; the network team had to give SSL 443 access on the firewall.

The only problem I have now is the SSL certificate warning : The page designed to display this simply uses the API to do this... So, esentially anyone using this would first have to open a web site on that box to close the warning message.

Isn't there any way for the API not to get stuck on this message without much user intervention ?!

Created on Oct 15, 2015 11:29:28 AM



Accepted Answer

Votes:

0

Hi,

The warning is generated by the web browser, so you will need to install a trusted certificate on the PRTG webserver to avoid this message. You can follow this article to create the trusted certificate.

Best regards, Felix

Created on Oct 16, 2015 1:12:12 PM by Felix Saure [Paessler Support]



Votes:

0

thanks for the update

Created on Oct 16, 2015 1:48:28 PM




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.