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I cannot get notifications anymore

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it was working fine but now it stopped completely. i get the below message:

10/19/2015 10:25:14 AM None Group Root Notification Info Error sending "Email": Connection failed ("10.123.110.220")

i checked with our system admin team and nothing is blocked from their side. the IP mentioned above is our DNS server.

notifications prtg smtp

Created on Oct 19, 2015 7:41:30 AM



1 Reply

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Hello,

In order to troubleshoot why your notifications aren't being sent-out, please take a look at this article on how to enable the debug log for notification delivery so that you can troubleshoot it

Created on Oct 20, 2015 12:24:19 PM by [email protected]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.