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Wrong DataTree verion. Needd: 7 - found:9

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Getting Wrong DataTree verion. Needd: 7 - found:9 when we try to start the core server. PRTG got uninstalled from the server accidentally. We reinstalled and get this error. We are not absolutely sure we reinstalled the same version that we were running. If the version was different, would it cause the error? Is there a way we can check the backup files for the version we were running? Or what is your suggestion?

datatree error prtg server

Created on Oct 23, 2015 5:46:10 PM



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You seem to have installed an older version. What particular version of PRTG are you running? Do you have a installer located under C:\Program Files (x86)\PRTG Network Monitor\prtg-installer-for-distribution?

Created on Oct 26, 2015 3:02:06 PM by Stephan Linke [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.