Update: We have completely removed the Mobile Web GUI from PRTG. After you have updated to PRTG version 16.3.26, you will not be able to access PRTG via this interface.
This article applies to PRTG Network Monitor 15.4.21 or later
The Mobile Web GUI Is Deprecated
More than 5 years ago with PRTG version 8 we initially released a “Mini-HTML” user interface for mobile and low bandwidth usage of PRTG. One year later with PRTG version 9 we did a full rewrite of the Mobile Web GUI, based on jQuery Mobile. This mobile user interface has been an elegant way to access monitoring data while on the go with, for example, Android 2.1, iOS 3.2, Firefox Mobile Blackberry 6, or Windows Phone 7. You could also access your PRTG server with outdated browsers like Internet Explorer 6 because the mobile interface does not make use of CSS or Ajax functions.
As you can see on these version numbers, a lot of time has passed since those days and especially mobile platforms developed further significantly—as did PRTG Network Monitor.
So now it is time to say goodbye to PRTG’s Mobile Web GUI. We want to concentrate our work on things that you and other users benefit from most.
Please use our popular PRTG mobile apps, they are so much more than an alternative to the Mobile Web GUI!
Removal of the PRTG Mobile Web GUI: Change Your Mobile PRTG Access Now
We do not maintain the Mobile Web GUI anymore and have completely removed this user interface from PRTG in version 16.3.26. You will not be able to connect to your PRTG server via the Mobile Web GUI after you have updated to this version.
To access PRTG from your smartphone or tablet, please use our mobile apps for PRTG for Android or iOS. To access PRTG’s fully featured Ajax web interface, please use a supported web browser, which are the current versions of Google Chrome, Firefox, and Internet Explorer 11 (dated: Nov. 2015).
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