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Customer-centric Map (dashboard)

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What I need is this....

A template...dashboard...map...whatever you want to call it...

But I need a map that's available to an external system (via API call) that has a fixed format...but allows me to tell it what device id (customer) to create it on.

I don't want to have to create a map for EVERY customer...not feasible. Just a template that's called. I pass the Device Id (for current customer)...and it returns the sensor map based on that customer's values. It is a fixed set of sensors. The customer will vary for each call.

It will be used in our call center's workflow when the customer calls in with a problem.

Seems like a SIMPLE request...but I haven't been able to find any solution yet with PRTG that supports this.

dashboard device maps prtg

Created on Nov 24, 2015 9:33:06 PM



1 Reply

Votes:

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Hi,
Templating maps is currently not possible with PRTG. Templating for maps is also not planned for the near future. Sorry.
Best regards

Created on Nov 26, 2015 3:09:09 PM by Konstantin Wolff [Paessler Support]




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