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How to remove the 'Device Comments' text from the variable

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We have been working on using some of the additional fields in our parsing software to try and get information about the device/sensor. What we found with our last update is that in the variable for Device Comments, it appears to have added the actual text into the variable.

[PRTG] Device Comments N2/Switch - ProCurve Switch

In this case the subject should only read - [PRTG] N2/Switch - ProCurve Switch

But instead it has added that text into the variable. Can we find out how to remove this, or is there another variable that only has the contents of that field?

Thanks, Jerry

device-comments email notifications variables

Created on Dec 17, 2015 8:10:27 PM by  jturner (0) 1



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Hello,

This placeholder has been changed to accommodate the new notification system. Unfortunately there is no way to get rid of this header in the placeholder.

Best regards

Created on Dec 18, 2015 1:40:28 PM by  Isidora Jeremic [Paessler Support]



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