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Why are charts/icon not showing in new email notifications?

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The new email notifications are great! However, for some reason most of the notifications we get only show 1 chart image, and the company logo. The sensor icon and 2 of the 3 charts are not displayed. Can you provide troubleshooting steps?

email images notifications

Created on Dec 19, 2015 11:51:07 PM by  coderoman (10) 1



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I think it would be best in this case if you contact us by email ([email protected]), attaching a few of those emails for further investigation. Please include your ticket number PAE635182 in the email's subject when sending emails regarding this issue.

Thank you in advance.

Created on Dec 22, 2015 9:31:08 PM by  Erhard Mikulik [Paessler Support]



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