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How do you monitor Mikrotik CCQ in PRTG without a "0" result.

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Hi, I used the Mikrotik MIB download from Mikrotik.com.

I then downloaded your MIB importer, which works really well. I saved the new exported file into the \snmplibs folder. It shows up when i use SNMP Library as a new sensor. Great.

Now the problem im having is when i add the only CCQ OID from the list the result comes up as "0". This is the OID im using :

1.3.6.1.4.1.14988.1.1.1.3.1.10.2

Many thanks Nick

cqc mikrotik oid snmp-library

Created on Dec 22, 2015 8:45:48 PM by  Beastman007 (0) 1

Last change on Dec 28, 2015 6:37:20 AM by  Luciano Lingnau [Paessler]



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Hello Nick,
thank you for your inquiry.


To confirm the SNMP replies/values provided by your Mikrotik device, please download our latest SNMP Tester, run it on the PRTG Host (or host of the Remote Probe), and perform a Walk test against the target device providing the "1.3.6.1.4.1.14988.1.1.1.3" OID (without quotes) as parameter.

Which results do you get in the Tester? Please post the result logfile from the Tester.

Additionally, which version of RouterOS are you running? I've located an (older) thread at Mikrotik's Forum where some users complained about missing OID's, including the overall-ccq : forum.mikrotik.com.

Best Regards,

Created on Dec 23, 2015 9:27:24 AM by  Luciano Lingnau [Paessler]

Last change on Dec 23, 2015 9:27:48 AM by  Luciano Lingnau [Paessler]



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Thanks for your response.

Here is the log you requested.

----------------------- New Test -----------------------
Paessler SNMP Tester 5.2.1
2015/12/23 04:04:43 PM (2 ms) : Device: 172.16.67.3
2015/12/23 04:04:43 PM (3 ms) : SNMP V1
2015/12/23 04:04:43 PM (4 ms) : Custom OID 1.3.6.1.4.1.14988.1.1.1.3
2015/12/23 04:04:43 PM (53 ms) : SNMP Datatype: ASN_NULL
2015/12/23 04:04:43 PM (55 ms) : -------
2015/12/23 04:04:43 PM (56 ms) : Value: NULL2
2015/12/23 04:04:43 PM (58 ms) : Done

The RouterOS is version 6.29.1 the device is a 912UAG-5HPnD BaseBox 5

Created on Dec 23, 2015 2:08:05 PM by  Beastman007 (0) 1

Last change on Dec 23, 2015 2:22:06 PM by  Luciano Lingnau [Paessler]



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Hello, thank you for your reply.

I'm afraid that you've ran te "Custom OID" test, we need you to perform the "Walk" test which is right below on the "Request Type" selection. Please perform the test anew and let us know the outcome.

Best Regards,

Created on Dec 23, 2015 2:23:49 PM by  Luciano Lingnau [Paessler]



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Right ive run the "walk" and get the following results.

----------------------- New Test -----------------------
Paessler SNMP Tester 5.2.1
12/23/2015 17:29:51 (2 ms) : Device: 172.16.67.3
12/23/2015 17:29:51 (3 ms) : SNMP V1
12/23/2015 17:29:51 (3 ms) : Walk 
12/23/2015 17:29:51 (4 ms) : Error: -2007

Weird because I am getting the results like signal strength etc

Created on Dec 23, 2015 3:32:05 PM by  Beastman007 (0) 1

Last change on Dec 28, 2015 6:32:08 AM by  Luciano Lingnau [Paessler]



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Dear Beastman007

This error points to a wrong OID format. Please check if you have any white spaces before and/or after the OID.

Created on Dec 24, 2015 1:25:03 PM by  Arne Seifert [Paessler Support]



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Sorry here is the correct format.

----------------------- New Test -----------------------
Paessler SNMP Tester 5.2.1
12/24/2015 23:48:58 (1 ms) : Device: 172.16.67.3
12/24/2015 23:48:58 (1 ms) : SNMP V1
12/24/2015 23:48:58 (1 ms) : Walk 1.3.6.1.4.1.14988.1.1.1.3.1.10
12/24/2015 23:48:58 (31 ms) : 1.3.6.1.4.1.14988.1.1.1.3.1.10.2 = "0" [ASN_COUNTER]

Merry Christmas by the way :)

Created on Dec 24, 2015 9:50:03 PM by  Beastman007 (0) 1

Last change on Dec 28, 2015 6:32:17 AM by  Luciano Lingnau [Paessler]



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Hello Beastman007,
thank you for your reply.

Your latest walk test was successful and solves the puzzle. The test confirms that there's only a single index/id available under 1.3.6.1.4.1.14988.1.1.1.3.1.10 and it's value is 0, the same value displayed within PRTG.

This confirms that the value is being delivered as 0 to PRTG's queries and that's why you're seeing the value within PRTG. In this case I must kindly ask that you contact your vendor (or check it's online documentation/resources) to check why the value of 0 (zero) is being delivered for that OID.

Happy holidays to you as well.

Best Regards,

Created on Dec 28, 2015 6:36:14 AM by  Luciano Lingnau [Paessler]

Last change on Dec 28, 2015 6:36:50 AM by  Luciano Lingnau [Paessler]



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Hi.
From wiki.mikrotik Manual:System/Health:

"Routers that support temperature monitoring will display temperature reading. In CLI/Winbox it will display degrees Celsius. In scripts/API/SNMP this will be value showed in CLI/Winbox multiplied by 10"
  • Is there possible to divide received value by 10?
  • I've even import Mikrotik's MIB to PRTG, added sensor and it's show: 250C degrees :)

Created on Sep 29, 2016 6:19:33 AM by  tech_mikhail (0) 1

Last change on Sep 29, 2016 7:05:15 AM by  Luciano Lingnau [Paessler]



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Hello tech_mikhail,
thank you for your inquiry.

Absolutely! On a side note, this is very common when reporting temperature via SNMP, most vendors chose this approach.

Within the deployed sensor in PRTG, head to the Settings tab, the following options are available under SNMP Library Specific:

MultiplicationEnter the multiplier if you want to multiply the received data with a certain value. Please enter an integer value.
DivisionEnter the divisor if you want to divide the received data by a certain value. Please enter an integer value.

You can directly apply the division or multiplication factor there.


Please note that it's also possible to adjust this within the MIB importer before deploying the sensor, this way the division/multiplication factor is stored in the MIB and will be automatically applied to newly deployed sensors that monitor that property (useful if you intend to use the oidlib file multiple times on multiple devices).

Please refer to the screenshot below where the "Scale" option is visible on the right side (above the description):

Image

Click here to enlarge the image



Best Regards,
Luciano Lingnau [Paessler Support]

Created on Sep 29, 2016 7:11:35 AM by  Luciano Lingnau [Paessler]

Last change on Sep 29, 2016 7:12:27 AM by  Luciano Lingnau [Paessler]



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I have same problem with iod overall-ccq=.1.3.6.1.4.1.14988.1.1.1.3.1.10.3 Any one can help me?

Created on Jan 2, 2017 4:20:28 PM by  Shafei (0)



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Hello Shafei,
thank you for your KB-Post.

  • Since a lot of topics were covered, what precise "same problem" do you have?

To confirm the SNMP replies/values provided by your Mikrotik device, please download our latest SNMP Tester, run it on the PRTG Host (or host of the Remote Probe), and perform a Walk test against the target device providing the "1.3.6.1.4.1.14988.1.1.1.3" OID (without quotes) as parameter.

  • Which results do you get in the Tester? Please post the result logfile from the Tester.

Best Regards,

Created on Jan 3, 2017 7:58:11 AM by  Luciano Lingnau [Paessler]



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