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Need help for iOS Monitoring

Votes:

0

Hello :)

I have the problem, that I can't connect mit my prtg iOS App via 3G. In the same WLAN or via vpn it works perfekt. But when I'm outside it will not work.

In the App I click on new Account type a name and for server I take my DynDNS Name or I tried dns/IP from the prtg instance.

Port 443 for https and login Name and Password.

But I get only error messages. Can someone can help me?

Sorry for my bad english :P

Greets from germany

Dan

ios monitoring prtg

Created on Dec 23, 2015 12:30:20 AM



1 Reply

Votes:

0

Hello, You need to set-up NAT rules in your gateway to forward the external queries to your PRTG Server. Like for example your external IP address is 98.129.129.129:443 and you would need to NAT this to your internal server 10.131.20.31:443.

Created on Dec 24, 2015 10:40:40 AM by [email protected]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.