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IMAP Roundtrip sensor sending too much e-mails

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Hello, guys.

A client is complaining that PRTG is sending several messages per minute, and they want to send only one each 5 min. How can we set it up?

imap roundtrip smtp

Created on Dec 29, 2015 6:29:52 PM by peresbr (0) ●1



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Hi Matheus,

The IMAP Roundtrip Sensor will send one email during a scanning interval. You can enter the settings of this sensor and raise the scanning interval to 300 seconds to just send one email every 5 minutes.

You can identify the roundtrip emails by the subject of the email. If the notifications to your customers are sent because a threshold was exceeded or an error / warning condition was fulfilled, you can check the notification log files within PRTG: Logs > System Events > Notifications.

Best regards, Felix

Created on Dec 30, 2015 9:56:23 AM by Felix Saure [Paessler Support]



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