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How to recieve SMS when secondary channel goes down?



I have diskspace sensor. In this case my primary channel is in DOWN state 24/7 for now. What I want to get is a SMS notification when a secondary channel goes down since at this moment when it happens I dont get any new notifications because primary channel is already in DOWN state. I have tried threshold trigger to do this but no success. In fact I cant get SMS notification in any threshold trigger scenario.

Is this possible and how?

sms-notification threshold-trigger wmi

Created on Dec 30, 2015 11:59:23 AM

3 Replies



Assuming SMS Notifications are basically working, you should be able to configure a threshold trigger. A threshold trigger is independent of the sensor-state (assuming the sensor is not in a down-state because the device is not reachable). I don't know which threshold you tried to configure, but if it's a threshold based on "Free Bytes" of the drive, keep in mind that you need to put a value in Bytes in the according field (no matter how units are otherwise configured and displayed for the device).

Kind regards.

Created on Dec 30, 2015 2:07:58 PM by  Erhard Mikulik [Paessler Support]

Last change on Dec 30, 2015 2:08:18 PM by  Erhard Mikulik [Paessler Support]



Sorry for the late answer.

Yes SMS notifications are working. But still no success.

I tried to configure both triggers based on Free Bytes and based on %. None of them is sending SMS. I am putting value in Bytes.

Created on Jan 4, 2016 9:24:58 AM



In this case a few screenshots would be helpful to see what's going on:

  • "Notifications" tab of the regarding sensor
  • "Log" tab of the sensor showing a period where limits were reached and notifications should have been triggered
  • Channel settings where limits have been applied
  • Settings of the notification itself (from Setup | Account Settings | Notifications | your_configured_sms_notitication)

In this case it may be better if you send us those details by email to [email protected]. Please make sure to mention this KB post in your email.

Created on Jan 4, 2016 9:55:37 AM by  Erhard Mikulik [Paessler Support]

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