What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Configuration corrupting on scheduled restart

Votes:

0

Your Vote:

Up

Down

I am seeing an issue across two separate PRTG (15.3.19.4027) installations where the configuration file is corrupting upon scheduled core restart.

I have set the core to restart automatically once a month however upon shutting down it will not restart and upon trying to manually restart the core via the PRTG Administration Tool, I am forced to swap the configuration file for a backup as I receive the XML error message.

Any ideas?

core corrupt

Created on Jan 1, 2016 1:16:09 AM by  bbaldwin (1) 1



1 Reply

Votes:

0

Your Vote:

Up

Down

Dear user

Currently, no such issue is know. I would like to investigate this further.

Please create a support ticket including a support bundle. Please use the PRTG webinterface, menu Setup / Contact Support. The support bundle contains a selection of important log files which helps as an entry point for analysis.

Created on Jan 1, 2016 11:00:04 AM by  Arne Seifert [Paessler Support]



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.