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Configuration corrupting on scheduled restart

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I am seeing an issue across two separate PRTG (15.3.19.4027) installations where the configuration file is corrupting upon scheduled core restart.

I have set the core to restart automatically once a month however upon shutting down it will not restart and upon trying to manually restart the core via the PRTG Administration Tool, I am forced to swap the configuration file for a backup as I receive the XML error message.

Any ideas?

core corrupt

Created on Jan 1, 2016 1:16:09 AM



1 Reply

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Dear user

Currently, no such issue is know. I would like to investigate this further.

Please create a support ticket including a support bundle. Please use the PRTG webinterface, menu Setup / Contact Support. The support bundle contains a selection of important log files which helps as an entry point for analysis.

Created on Jan 1, 2016 11:00:04 AM by Arne Seifert [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.