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Can't connect to my first server (other than the PRTG host)

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I've been testing PRTG on the same server that hosts PRTG. Now, I'm ready to try adding another server in the same subnet but am getting the error PR015:

Connection could not be established (Port Error : RPC Server not accessible. - Host: <name-of-machine>, User: administrator, Password: **, Domain: ntlmdomain:<name-of-machine>) (code: PE015)

I've gone through pretty much everything on this page:

https://kb.paessler.com/en/topic/1043-my-wmi-sensors-don-t-work-what-can-i-do

- checked firewall - checked WMI is running - checked to be sure username and password are same as on PRTG host

Now it's starting to get too time consuming. Not sure what else I should do before giving up. How can I isolate what is the cause of this problem? Thanks a lot for the help.

firewall pe015 prtg wmi

Created on Jan 5, 2016 12:29:25 AM



1 Reply

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What sensor did you try to create exactly?

Created on Jan 6, 2016 9:54:42 AM by Stephan Linke [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.