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Cannot send alert to vtext.com

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We have email alerts set up. But we would like to set up our PRTG server to send text messages to our cell phones if our email server goes down. We use Verizon phones so we can email [email protected] and it will convert the email to a text message. However, when we test this, we just get the error "Error sending "Email": error: address blocked 0 0". I have tested the vtext.com address from my Outlook and it works no problem. Emails from PRTG to our email work fine as well. Is there somewhere in PRTG where I can find more info on this error?

email notifications vtext

Created on Jan 6, 2016 9:09:39 PM by  compview (1) 1

Last change on Jan 7, 2016 8:14:52 AM by  Torsten Lindner [Paessler Support]



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Hi,

Can you please forward a screenshot to [email protected] which shows the exact error message and where this message occurs? Can you send emails to other external addresses?

Best regards, Felix

Created on Jan 8, 2016 1:56:43 PM by  Felix Saure [Paessler Support]



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I'll forward it to the email address. But I'll post the screenshot here too:

http://imgur.com/WHoXQT1

It's showing in our basic PRTG log. Sending to other external addresses works fine, like my gmail account for example.

Created on Jan 8, 2016 3:07:35 PM by  compview (1) 1



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.