What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

How to make PRTG accessible by providing username and password in the URL?




Currently when we try to access PRTG via URL by providing the username and password, it throws the following error:

User-Login You must be logged in to access this page!

Here is the URL which we are passing: http://<prtg server name>:8080/group.htm?id=50&user=<username>&password=<password>

Thanks, Amar

password prtg url user username

Created on Jul 15, 2010 1:22:49 AM

Last change on Jul 15, 2010 8:25:10 AM by  Daniel Zobel [Product Manager]

5 Replies

Accepted Answer



Please use username instead of user, so your URL will be:

http://<prtg server name>:8080/group.htm?id=50&username=<username>&password=<password>

Additionally, please make sure the user has the necessary access rights to view the referred object.

Created on Jul 15, 2010 8:36:22 AM by  Daniel Zobel [Product Manager]



What you also should keep in mind, if the username or password contains any "special characters" like # or $, the username and/or password has to be URLencoded.

so password=my#pasword becomes password=my%23pasword

URLencoding can be done online by sites as http://www.opinionatedgeek.com/dotnet/tools/urlencode/Encode.aspx

Created on Jul 15, 2010 9:02:40 AM

Last change on Jul 15, 2010 9:35:23 AM by  Daniel Zobel [Product Manager]



Thanks Gerard. Please feel free to close this case.

Created on Jul 16, 2010 8:49:53 PM



I dont know if its allowed to jump on a thread of 2010. But i think this is a security issue, and our company dont want URL's with Credentials. Is it possible to disable this feature? Regards Capo

Created on Aug 4, 2016 3:14:53 PM



Sorry, there's no option for this; it's not possible to remove this function without having consequences in how PRTG works.

Created on Aug 5, 2016 9:03:17 AM by  Stephan Linke [Paessler Support]

Last change on Aug 5, 2016 9:04:35 AM by  Stephan Linke [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.