What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Gaps in PRTG sensor data

Votes:

0

We had an issue yesterday where the live data shows gaps in the graphs looking at the raw sensor data there are also gaps there, we have checked across multiple sensors and all the graphs and sensor data show gaps at the same time.

It doesn't look to be a time sync issue, as far as I can see.

Any ideas as to where I can start an investigation as to what has gone wrong.

gaps graphs prtg raw-data

Created on Jan 22, 2016 10:52:23 AM



1 Reply

Votes:

0

Probably your probe was down. How large is the gap actually? It might be possible that the clock of the server has been set to a value in the future, hence the gap. This also happens when the time is switched from Summer Time to Daylight Saving Time :)

Created on Jan 25, 2016 8:00:02 AM by Stephan Linke [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.