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Ampere Status Unknown on Dell PE System Health Monitor

Votes:

0

Hello,

I am adding the Dell PE System Health monitors to my dell servers, however one of them is showing an error in a channel that exists(shows) only on the system in question, other systems do not have/show this channel.

It is the "Ampere Status" channel, and it is in error state with last value of "Unknown".

Is there a way to remove this channel? Or turn it off? I cannot seem to figure out how to turn it off.

Thank you,

ampere dell prtg snmp

Created on Jan 26, 2016 9:42:40 PM



2 Replies

Accepted Answer

Votes:

0

Hi,
I would recommend editing the used lookup file here. You can simply tell the sensor that the unknown status is ok this way without disabling any channels.
Best regards

Created on Jan 28, 2016 2:12:28 PM by Konstantin Wolff [Paessler Support]



Votes:

0

Thank you! That solved it.

It will now forever remain in warning state.

Created on Jan 28, 2016 10:37:54 PM




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