What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Issues with SNMP/WMI/SSH

Votes:

0

You can see my troubleshooting steps here: https://www.reddit.com/r/sysadmin/comments/438v7w/prtg_network_monitoring_problems/

Currently I'm getting this SSH error: The host's system is unable to process PRTG's command: "cat /proc/meminfo". (code: PE096)

But if I log in with the same credentials PRTG is and run the command it works.

SNMP error is: No response (check: firewalls, routing, snmp settings of device, IPs, SNMP version, community, passwords etc) (SNMP error # -2003)

And I've only got WMI working on the probe device (127.0.0.1).

Any ideas?

snmp ssh wmi

Created on Jan 29, 2016 3:22:22 PM



2 Replies

Votes:

0

As for PE096 I'll talk to a developer and will update here as soon as I get feedback.

Regarding SNMP and WMI, those are pretty straight forward, most that can be done has been already said at reddit, I would only rephrase what's already outlined here about WMI and here about SNMP on Linux, respectively this for SNMP troubleshooting in general.

Kind regards.

Created on Feb 2, 2016 4:39:52 PM by  Erhard Mikulik [Paessler Support]



Votes:

0

Additional info regarding PE096: We will soon release version 16.1.24 shortly which will have reworked SSH sensors. I'd suggest to wait until then to see whether the new SSH implementation fixes this.

Thank you & kind regards.

Created on Feb 4, 2016 8:48:33 AM by  Erhard Mikulik [Paessler Support]

Last change on Mar 4, 2016 2:22:43 PM by  Luciano Lingnau [Paessler]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.